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Jacobs Operations Lead, Operational Road Safety in Birmingham, United Kingdom

Your Impact:

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

About the opportunity

The purpose of this role is to build a dynamic and safe working environment, inspiring teams and delivering quality products to our clients. The role will cover the day-to-day Operations Management of the Operational Road Safety team, which works in road user safety; road worker safety, and the road safety of others affected by transport projects. The team is responsible for diverse services including:

• Road Safety Audit in accordance with GG 119 or other procedures such as TfL SQA0170;

• Walking, Cycling and Horse-riding Assessment and Review in accordance with GG 142

• Collision investigation and data analysis, and identification of collision/casualty prevention interventions

• Safety Governance in accordance with GG 104 Safety Risk Assessment Standard, including Safety Risk Assessments, supporting design decisions such as Departures from Standard or Options Selection

This role is to coordinate resources across the ORS team, foster a one Jacobs team approach, provide strategic leadership by promoting the team, accountability, situational adaptability and to work with the ORS Head of Discipline to promote innovative solutions. Other duties will include, but not limited to, are communication, planning, influencing and conflict management, working with team leads to develop and forecast training budgets and ensure E3 requirements are completed on time. You will also develop robust succession planning to ensure we are encouraging promoting staff from within Jacobs.

Involvement in team projects and project work will also be required to ensure good billability and also keeping current with client expectations and requirements. Whilst there is no specific split between project work and this role it is likely that 1 to 2 days per week will be required in order to carry out the role

Predominantly aligned to: BeyondZero, People, Projects & Performance, Innovation & Technology, Global Connectivity; Digital Connectivity

Key stakeholders : Highways Technology Head of Capability, Head of Discipline ORS, Solution Group Leads and Market Sector & Portfolio Leads

Direct reports: ORS Team leads which manage our teams across various office locations

Whilst there is no set location for this role, it will require the ability to travel in line with business needs.


• To develop a culture of technical excellence and drive a right first-time approach and take overall responsibility and accountability for the delivery of the team’s deliverables on time with the right resources.

• Provide day to day line management for the ORS team and work collaboratively with the ORS Head of Discipline.

• Take overall responsibility and accountability for the teams’ timesheet management, expenses, E3 requirements and team Inclusion and diversity.

• Ensure Resource Management systems are kept up to date and identify gaps in skills and resource to the Head of Capability for Highways Technology in a timely manner.

• Take responsibility for the G&A budget allocated to the ORS team and ensure that ORS element of projects are delivered within agreed timescales and budgets.

• Support the development of the Transportation Global Integrated Design (GID) delivery Plan, ensuring that the team capability is fully aligned with the plan and supports the development of successful co-working with the GID Centre’s.

• Work with the ORS Head of Discipline and ORS Team leads to drive the development & innovation of our solutions for our clients, to meet their greatest challenges.

• To work in partnership with the Head of Capability for Highways Technology, ORS Head of Discipline, Scheme Project Managers and; Market Sector and Portfolio Leads to drive a culture of safety and inclusion.

• Technical input to project delivery in the Operational Road Safety discipline on projects.

Working for Jacobs

At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. Working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for Jacobs. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.


Here’s What You’ll Need:

• Degree/HNC or relevant experience

• Excellent communicator

• Extensive experience in people management

• Good understanding of highway business and operational road safety in order to lead the operation of this highly specialist discipline


• Chartered or equivalent, or with qualifications and/or appropriate experience to achieve it, and working toward chartered status or equivalent

• Extensive knowledge of the ORS Sector

The successful candidate will be required to demonstrate the following:

• Strategic Leadership - Painting a compelling picture of the vision and strategy that motivates others to action

• Team Building – Manages people and equipment to maximize efficiency and applies workforce solutions to achieve Jacobs vision.

• Strong Interpersonal, communication and influencing skills.

• Situational adaptability – Adapting approach in real time to match shifting demands of different situations

Strong Line Management skills

• Drive vision & purpose to deliver high quality solutions using right first-time principles

• Complex Problem solver

• Resilience

• A passion for innovation and technical excellence

• A Global Mindset and demonstrated ability to work across cultures and remotely with our Global Integrated Delivery teams

The closing date for applications to this role is Wednesday 17th August 2022

Our Culture

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. (https://careers.jacobs.com/life-at-jacobs/)

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women’s – find out more about our employee networks here. (https://www.jacobs.com/about/inclusion-and-diversity?_ga=2.1062705.1096535124.1626879887-1704311048.1575562676)

Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team (https://www.jacobs.com/contact/careers2) .