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Jacobs Operations & Maintenance Growth & Sales Leader in Chicago, Illinois

Operations & Maintenance Growth & Sales Leader


Jacobs’ OMFS business serves public agencies and private entities, delivering water and wastewater utility operations and maintenance (O&M), facilities management, remedial system O&M, public works and municipal services. We’ve delivered O&M services for clients in government and industry for 40 years.

Jacobs is seeking a sales leader to help support growth in our OMFS practice in the United States and Canada. This position provides an exciting opportunity to develop a thorough understanding of our business development and sales priorities, and work to ensure that Jacobs remains the provider-of-choice for our clients. We seek a self-motivated sales professional capable of working independently to join our sales team. While flexible, the candidate should preferably be based in Central or Midwestern U.S. and located near a major airport. Position will require up to 50% travel.

You’ll lead emerging and established professionals, providing strategic leadership for:

  • Sales & Market Development – Develop internal and external relationships with key stakeholders that support growth of our O&M portfolio. Successfully lead project-specific positioning activities, teaming arrangements, win strategy development, proposal preparation, oral presentations, and contract negotiations consistent with established business development processes. Build and sustain a viable sales pipeline to deliver year-on-year growth and expansion of the O&M business in line with management expectations.

  • Create a Strategy for Growth - plan, develop and implement strategies to achieve growth and business targets.

  • Relationship & Stakeholder Management – responsible for the on-going management of key stakeholder and client relationships. Build trust and value-driven relationships with critical partners and gatekeepers in the industry (major customers, engineers, regulators, procurement consultants…).

  • Sector & Market Knowledge– remain at the forefront of industry trends in the sectors that Jacobs is targeting. Build meaningful relationships in the industry as well as utilizing quantitative data and market information to inform the short and long-term strategy for Jacobs in North America.

  • Product & Technical Knowledge & Credibility – able to present and discuss the general value proposition of outsourced O&M credibly in the market and effectively communicate elements of Jacobs specific market differentiators. Must possess enough technical understanding in order to identify and develop meaningful opportunities for the business. As appropriate, leverage deeper technical resource within the company to support bidding and business development activity.

  • Reporting – provide accurate and actionable data to ensure that Jacobs management remain informed on strategy and activity in the North American market.

  • Team & Organizational Development – you’ll lead pursuit-specific teams consisting of key subject-matter experts with the ability to call upon the company’s global resources to further augment the specific needs of an opportunity. As appropriate, you’ll efficiently guide the team throughout all phases of the procurement to develop a winning proposal within the allocated pursuit budget.

  • Trade Show & Industry Representation – act as a leader and ambassador for Jacobs when representing the company among industry groups, competitors, professional bodies & societies, conferences and trade events.

  • Travel – given the significant opportunity across the North American market, this role will carry a high travel expectation.


Here's what you'll need:

  • Education – bachelor’s or master’s degree in civil engineering, construction management, architecture or related technical discipline.

  • Business Development & Growth Experience - proven track record of business development and growth. Experience developing, setting and delivery a strategy to achieve high win rates and business growth.

  • Sales & Market Development Experience –ten (10) years of experience in developing and building a robust sales pipeline and pursuing opportunities to successful closure. Must understand the sales cycle and key mechanisms involved in the public procurement market. Able to build trusted relationships.

  • Water Market Knowledge & Understanding – must possess an excellent understanding of the water and wastewater market in North America. Ideally, candidates will have deep experience in and around operations and maintenance activities, with a working knowledge of the outsourcing market.

  • Communication Skills – excellent interpersonal, communication, writing, and presentation skills. Able to communicate effectively with staff and clients at all levels of the organization and manage external customer and stakeholder relationships effectively.

  • Highly Motivated – driven and passionate about the opportunity to grow Jacobs’ business and contribute to market-leading innovation in the outsourcing industry. Possess the requisite discipline and personal accountability to lead pursuit teams to successful outcomes.

  • Ability to travel 50% of the time

  • Valid driver’s license with no major infractions

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws and supplemental language .

Job Operations & Maintenance

Primary Location United States-Illinois-Chicago-US IL Chicago - W Higgins Rd

Job Type Experienced

Travel Yes, 50 % of the Time

Req ID: BI 000A4K