Jacobs AV/VTC Technician in Colorado Springs, Colorado
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Why work for Jacobs?
Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.
AV/VTC Schedulers/Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software, and network connections. VTC
Schedulers/Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc.)
Typical duties include:
Installing, configuring, and maintaining VTC endpoints
Installing and configuring VTC applications, system software and upgrades
Troubleshooting and repairing hardware and network connectivity issues
Removing old equipment and performing data migration to new machines
Supporting AV requirements for Command events and ceremonies
#moip #ansdefense #sitec2 #cjpost
Here’s What You’ll Need:
Clearance Requirements: TS/SCI
- DoDD 8570.01-M IAT II or higher
At least 4 years of experience with customer services skills to include situational de-escalation, expectation management, and effective client customer communication.
At least 2 years of experience supporting and troubleshooting AV/VTCs or Multimedia equipment in a government environment, as well as troubleshooting and fixing AV/CTC or Multimedia hardware and software.
Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
Work assignments vary based on client requirements.
Work may include travel with the military to participate in exercises in austere conditions
Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.
May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds.
Equipment and Machines
General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
Servers, switches, routers and other computer equipment that supports the network environment.
Operating hand tools, power tools, ladders and test equipment.
May require operating motor vehicles.
It is important to be able to work any shift/designated hours required.
You may be asked to continue performance in support of a war, contingency, or exercise
Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions
Other Essential Functions
Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels.
Candidate must be able to interface effectively with individuals at all levels of the organization.
The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
Medical, Dental, Vision and 401k
Competitive PTO and paid holidays
Salary range for this position starts at $50k+ and is commensurate with experience.
#ansdefense #cjpost #moip #sitec2
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .