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Jacobs Network Analyst/Operator - NISSC II in Colorado Springs, Colorado

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Your Impact:

Mission Statement

Jacobs is seeking Network Analyst/Operator to support the newly awarded NISSC II contract. Your career at Jacobs enables NISSC to fulfill its mission to “provide classified communications and processing for Command and Control (C2) capability in organizational work centers at NISSC sites.” As a member of our team, you will support corporate and customer mission to provide world-class IT services and support that connects systems and users across NORAD in the areas of software development/maintenance, network services, cyber security, systems administration, and other mission-critical areas.

Job Description

This Position Reports to the Cheyenne Mountain Space Force Station*

Shift work is required to support 24x7 operations. It is important to be available to work any shift/designated hours required to include nights, weekends and holidays on a modified Panama schedule.

The Network Analyst/Operator at Cheyenne Space Force Station (CMSFS) will be responsible for proving mission-critical voice and data services communication for 800+ circuits supporting customers at CMSFS and around the world. Included in these responsibilities will be to sustain, troubleshoot, and repair standard voice and data network infrastructure systems and cryptographic equipment. Tech Control Facility is a 24x7 high operational tempo working environment. There are set 12 hours working shifts, 3 or 4 days per week. With a maximum of 84 working hours every 2 weeks.

Typical Duties Include:

As a Network Analyst/Operator your duties include but not limited to:

  • Review and analyze system, trunk, circuit, and equipment performance

  • Coordinate and assist in troubleshooting, isolating, repairing, and correcting network systems and circuit errors

  • Create and update outage tickets and shift logs

  • When necessary, brief leadership of circuit/equipment status

  • Daily Crypto loads to equipment (KIV-7Ms, KIV-19Ms, KG-175s, KG-255s, etc.) and associated COMSEC paperwork

Here’s What You’ll Need:

Clearance Requirements: TS/SCI

Educational Requirements: Typically requires an AS degree in a computer field. Progressive relevant training and/or certification may be substituted for a portion of the experience requirement.

Certification Requirements:

  • DoD IAT Level II or higher

  • Juniper OS

Experience Requirements:

  • Basic knowledge of electronics and network principles

  • Basic knowledge of handling COMSEC materials

  • Experience working with network transport equipment in a large Defense Information Systems Agency NOC.

  • CCENT certified or equivalent level of knowledge.

  • Basic understanding of the following technologies: OSI, TCP/IP, and various layer 2 protocols.

  • Basic understanding platforms such as Radius and/or TACACS.

  • Experience with Juniper and RedHat Linux.

  • Familiar working in a data center/long-haul transport environment.

  • Knowledge of serial data interfaces, cat-X, fiber, and MPLS/CISCO/SYCAMORE/CIENA Long-Haul Transport mechanisms.

  • Basic Linux/UNIX skills ideal but not essential.

  • Able to analyze problems and conduct effective fault diagnosis and system recovery.

  • Clear communicator (written and verbal).

  • Capable of prioritizing and managing own workload.

  • Self-motivated.

  • Capable of working/using own initiative with minimal supervision.

  • Keen to contribute ideas, share knowledge and help others develop.

  • Interest in leading edge technologies.

  • Keen to develop own skills and knowledge.

Additional skills or experience that are beneficial but not required:

  • Experience with DISA processes and procedures

  • Experience with using specialized test equipment (Oscilloscope, Protocol Analyzer, Fireberd, etc.)

  • Basic knowledge of Juniper products to include routers, switches, and Circuit to Packet (CTP) equipment

  • FaCIT (Facility Circuit Information Tracking) System

  • Basic knowledge of signal flow

  • Basic knowledge of transport circuit layout drawings/records

Essential Functions

Work Environment

  • Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).

  • Work assignments vary based on client requirements.

  • Work may include travel with the military to participate in exercises in austere conditions

  • Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates.

Physical Requirements

  • Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.

  • May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds.

Equipment and Machines

  • General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.

  • Servers, switches, routers and other computer equipment that supports the network environment.

  • Operating hand tools, power tools, ladders and test equipment.

  • May require operating motor vehicles.


  • Regular attendance in accordance with established work schedule is mandatory.

  • Shift Work is required to support operations. The candidate chosen for this position will work varying shifts

  • It is important to be able to work any shift/designated hours required.

  • You may be asked to continue performance in support of a war, contingency, or exercise

  • You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work

  • Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions


  • Continental and Oversees travel may be required. It is important to maintain a current passport.

Other Essential Functions

  • Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.

  • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels.

  • Candidate must be able to interface effectively with individuals at all levels of the organization.

  • Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.

  • The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

This position is expected to pay $55,000-$70,000 annually; depending on experience, education, and any certifications that are directly related to the position.

Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include education reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .