Jacobs Quality Assurance Manager - NISSC II in Colorado Springs, Colorado
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Jacobs is seeking a Quality Assurance Manager to support the newly awarded NISSC II contract. Your career at Jacobs enables NISSC to fulfill its mission to “provide classified communications and processing for Command and Control (C2) capability in organizational work centers at NISSC sites.” As a member of our team, you will support corporate and customer mission to provide world-class IT services and support that connects systems and users across NORAD in the areas of software development/maintenance, network services, cyber security, systems administration, and other mission-critical areas.
The Quality Assurance Manager designs verifications procedures for deliverables and the processes used to create and update deliverables. Responsible for the monitoring of creation and updates to deliverables throughout the process and record any discrepancies and process departures. Identify the root cause of defects in deliverables and coordinate updates to processes to ensure defects sources to process deficiencies are addressed. Perform regular reviews of deliverables and process compliance to ensure deliverables are complete, correct, and timely. Works with deliverable development teams to ensure processes are effective and efficient regarding the creation and updates.
Typical Duties Include:
Work with Sustainment teams (developers, testers, operators and other production IT staff) to ensure all contractual deliverables are met and quality is upheld
Evaluates and modifies technical documentation in coordination with technical personnel
Thoroughly reviews all documentation and media prior to submission and/or release
Here’s What You’ll Need:
Clearance Requirements: TS/SCI
Educational Requirements: BS
Certification Requirements: Project Management Professional (PMP) required, Security+ Preferred
BS degree in appropriate discipline and 8 – 12 years of managerial experience, or a MS degree and 7 to 10 years of managerial experience, or a PhD degree and 2 to 5 years of managerial experience.
Strong analytical skills
Interpersonal skills to build partnerships
Prior quality assurance testing and/or process compliance experience
Experience working on NISSC II Products/Applications
Strong verbal and written communication skills
Adept at coordination and integration of content from various stakeholders
Strong ownership of assigned processes and artifacts from beginning to end
Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
Work assignments vary based on client requirements.
Work may include travel with the military to participate in exercises in austere conditions
Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates.
Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.
May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds.
Equipment and Machines
General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
Servers, switches, routers and other computer equipment that supports the network environment.
Operating hand tools, power tools, ladders and test equipment.
May require operating motor vehicles.
Regular attendance in accordance with established work schedule is mandatory.
Shift Work is required to support operations. The candidate chosen for this position will work varying shifts
It is important to be able to work any shift/designated hours required.
You may be asked to continue performance in support of a war, contingency, or exercise
You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work
Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions
- Continental and Oversees travel may be required. It is important to maintain a current passport.
Other Essential Functions
Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels.
Candidate must be able to interface effectively with individuals at all levels of the organization.
Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.
The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
This position is expected to pay $100,000 – 120,000 annually; depending on experience, education, and any certifications that are directly related to the position.
Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include education reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.