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Jacobs IT ProjectWise Administrator/Support - US REMOTE in Dallas, Texas

Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

Your Impact:

At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our knowledge and innovation as we look to the future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference. 

As the IT Global ProjectWise Support Professional, you’ll become an integral part of the Global Project Technology Solutions (PTS) Team, supporting, administering, configuring, and implementing ProjectWise throughout the Jacobs global enterprise with major focus on Americas region. You’ll bring extensive skills and experience in the administration and support of ProjectWise in various configurations, all in collaboration with team members and business stakeholders. Your knowledge of the ProjectWise environment and the entire Bentley product suite will contribute to your success in this role.

Being part of the Global team will provide you with a network of support, though you’ll also have the opportunity to contribute independently. Your innovative spirit will motivate you to strive for opportunities to provide the business with a better ProjectWise experience. This is your chance to be part of cutting-edge technologies and to work on some of the largest engineering projects in the world.

Here’s how you’ll make an impact:

  • Overall system support of ProjectWise EDMS platform including development and maintenance of configurations, access controls, metadata structures, workflows and system options; managing integration with office, BIM, CAD, GIS and other applications; carrying out system audits; ensuring consistent use with high standards of data and metadata integrity; producing reports on system usage.

  • Support ProjectWise iModel Composition Server (DCS) with project teams: develop rendition profiles for PDF generation.

  • Support to support Deliverables Management; coordinate with project teams on transmittal templates and usage training.

  • Support ProjectWise Web and Mobile Services

  • Support Managed Workspaces and Environments.

  • Develop solutions to satisfy operational needs of the Design teams using ProjectWise

  • Troubleshoot system functionality errors that occur in the production environment, including root cause analysis, communicate with the user base regarding incident status, and recommend solutions to fix the issues

  • In coordination with ServiceDesk, provide high level (Tier 3) end user support of ProjectWise.

  • Be an active member of our ProjectWise Network of Excellence team to assist the enterprise documentation, planning, and execution of system updates and upgrades and knowledge maintenance.


Here’s What You’ll Need:

  • At least 4 years’ experience supporting/managing a ProjectWise environment

  • Comprehensive knowledge of configuration, use and administration of ProjectWise

  • Understanding of the Architectural, Engineering and Construction industries • Proficiency or working knowledge in Microstation, GEOPAK, ORD/OBM, AutoCAD, Civil 3D, Revit in the ProjectWise environment

  • Solid understanding of mechanics of data management and data structures. Preferably in ProjectWise or equivalent Engineering Content Management system or Common Data Environment.

  • Moderate to proficient level of knowledge of SQL databases and SQL scripting

Ideally, you’ll also have:

  • PowerShell, Visual Basic, C++ programming experience

  • Ability to conduct technical training to all personnel

  • Bachelor’s degree in an Information Technology field

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .

U.S. Government Executive Order on ensuring adequate COVID safety protocols:

As a federal contractor of the U.S. government, Jacobs is subject to the Executive Order requiring companies who support U.S. government contracts to ensure their covered employees are fully COVID-19 vaccinated or approved for a legally-entitled medical or religious accommodation.

Full vaccination is NOT required at this time for positions that are not covered by the federal contractor Executive Order, that do not require performance of work in a Jacobs office, and that do not have full vaccination as a client requirement where work is performed at a client site.

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.