Jacobs Sales Operations Manager in Englewood, Colorado
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.
At Jacobs, we’re transforming intangible ideas into innovative solutions designing the future - today. As a Sales Operations Manager, you will too.
You'll impact the world around you by helping us solve real-life challenges. YOU are the future of our company! We’ll rely on you to provide support to our teams on critical projects while fostering a culture of continuous learning and inclusion as you bring fresh ideas to the table.
Our sales proposal professional careers provide you the opportunity to support and lead business development pursuits to capture quality business for the enterprise. As a Sales Operations Manager, you will lead the preparation and production of proposals for U.S. federal projects and programs of various sizes and types, including the business unit’s strategic top prospects.
This position requires strong leadership skills, advanced knowledge of business and proposal development processes, and the ability to integrate emerging business/industry trends. Responsibilities for this position include leading and/or contributing to the pursuit capture and proposal submittals for a variety of Architect-Engineering and construction-phase services for buildings and infrastructure projects to grow and cultivate our federal business.
You should be a self-motivated professional and leader with more than 5 years of demonstrated experience in an environmental consulting, A-E, construction, or related technical industry, with a demonstrated history of growing work with existing clients. The successful candidate balances leadership with hands-on capability and writing skills.
As a Sales Operations Manager you will:
Ensure client satisfaction within business and client groups.
With little or no supervision, independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts.
Lead complex, major strategic proposal efforts; edit, write, coordinate, and ensure compliance; oversee preparation/writing of proposal sections.
Exercise sound judgment and leadership to make timely decisions on compliance-related issues and other issues impacting the development, production, and delivery of high quality proposals.
Understand and apply Jacobs’ sales best practices and processes for opportunity assessment and proposal development.
Support account and capture teams in integrating pursuit strategy and win themes. May lead the integration of the pursuit strategy/win themes on major/strategic efforts.
Charter proposal team, writers, and review teams to streamline proposal development and maximize the document quality.
Assemble proposal teams and manage proposal and production staff on assigned efforts.
Lead geographically-dispersed proposal teams and have the ability to do this remotely.
Routinely establish and enforce document management and organization on proposal SharePoint sites, document close-out, and file-sharing.
Lead communications and content collection with teaming partners and subcontractors.
Prepare and ensure compliant proposal deliverables.
Lead the proposal development process, including meeting client requirements, internal and external schedule milestones, and budget.
Proactively communicate issues/variances, resource needs, or other issues; seek input and support, and help develop solutions in a timely manner.
Write or edit content for some non-technical sections, including interviewing subject matter experts and tailoring resume and project description content.
Accountable for and oversee QA/QC of proposal documents.
Contribute suggested improvements/additions to proposal development processes.
Prioritize own and others’ work to meet proposal/team deliverables.
Maintain robust internal client network within the business unit and/or client account teams.
Demonstrate excellent oral and written communication and active listening skills.
Use communication and negotiation skills to guide, influence, and coordinate others.
Lead communications with graphic design, document publishing, production staff, technical writer/editors, and other proposal team members.
Possess advanced understanding of enterprise objectives and services provided by business markets.
Implement company image/brand guidelines on assigned projects.
Follow up on completed projects and write-up and apply lessons learned to future efforts.
Analyze complex issues and use sound judgment and experience to develop solutions for a wide range of sales-related activities and issues.
Work with technical teams to develop outlines for compliant, responsive technical content and conceptual-level proposal graphics
Facilitate effective communication between supporting functions including technology, estimating, contracting, and project controls staff during proposal development
Capable of accurately budgeting and tracking level of effort for proposal team.
Understand the basic concepts of a cost volume sufficient to oversee compliance and manage its production.
Able to read the technical scope, understand the salient points, and be comfortable to participate in discussions of technical approach.
Seen as a go-to person for sales information and resources.
Follow enterprise health and safety policies and procedures and escalate issues, if needed.
At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other.
Here’s What You’ll Need:
BS/BA in management, journalism, English, or technical discipline OR 5+ years of relevant proposal management experience in lieu of degree
At least 3 years of relevant experience managing and developing proposals, presentations, and related sales or business development deliverables
At least 2 years of experience with U.S. federal clients for A-E services, environmental, and/or facilities and infrastructure related SF330s and proposals
Proposal experience in the engineering, architecture, environmental, and/or construction industries
Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, quality, and content
Strong leadership qualities: able to direct proposal teams, help drive the sales/proposal process, and coordinate/negotiate with teams both in person and remotely
Well organized, able to manage multiple tasks concurrently and engage with various stakeholders/reviewers
Ability to work with diverse teams, from junior Inside Sales staff to senior company leaders
Ability to lead a proposal team, establish and communicate a plan, and produce high quality outcomes
The ideal candidate will possess and demonstrate some of the following skills and knowledge:
Knowledge of company markets, partner/competitor/subconsultant firms, clients, emerging business and industry trends; and the ability to actively integrate that knowledge in work activities
Marketing and proposal experience for U.S. federal clients
Able to work both independently and as a team member
Works well under deadlines
Willing to travel as needed to support pursuits
Proficient in Microsoft Office suite (mandatory) and Adobe creative suite including InDesign (preferred); experience with a customer relationship management (CRM) system (SalesForce preferred)
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .
At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.