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Jacobs Service Delivery Manager for Workstations, Peripherals, Multi-Media, and Audio-Visual Services (Secret) in Fort Knox, Kentucky

Critical Mission Solutions

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Your Impact:

We are seeking a highly innovative Service Delivery Manager for Workstations, Peripherals, Multi-Media, and Audio-Visual Services to support the ITIS3 contract in Fort Knox, Kentucky. The Information Technology Infrastructure Support 3 (ITIS3) contract enables the Army to man and sustain an operational and ready fighting force.

This position is CONTINGENT upon contract award, the expected award date is in September 2021. Our recruiting team will follow up with you on your application and will be starting the interview evaluation process immediately.

Mission Statement:

The Information Technology Infrastructure Support 3 (ITIS3) contract enables the Army to man and sustain an operational and ready fighting force. ITIS3 requires the operational sustainment of the data centers, data center hosting, networks, servers, storage, mainframe, private and public cloud hosting, applications, desktops, mobile computing, and other Information Technology (IT) capabilities and environments that directly enable the US Army Human Resources Command (HRC) recruiting, accessioning, and human resources missions. ITIS3 utilizes a mix of enterprise-wide and workgroup-level Commercial-Off-the-Shelf (COTS), Government-Off-the-Shelf (GOTS), and Modified-COTS (MCOTS) technologies in order to deliver services to HRC and its customers.

Job Description:

The SDM for Workstations, Peripherals, Multi-Media, and Audio-Visual Services shall provide oversight of Contractor performance and service delivery relating to the Workstation and Peripheral Support Services and the Multi-Media and Audio-Visual Services service lines. The SDM shall also act as an escalation point for, and provide oversight of, the Contractors performing work in these service lines.

Here’s What You’ll Need:

Required Qualifications:

  • Minimum of five (5) years of experience developing workstation image baselines, packaging and deploying software applications through enterprise management systems and tools, and ensuring the cyber-security protection for a geographically dispersed workstation fleet

  • Possess and sustain a project management certification from an industry-recognized certification authority such as PMI

  • Possess the required IA and CE certifications for the assigned role and technologies

  • Demonstrates a work history of successfully designing and implementing enterprise-level IT workstation

  • images, software packages, and services that adhere to DOD cyber-security mandates.

Clearance Level Required:

  • Must obtain and maintain an active Secret Security Clearance

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Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.