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Jacobs Senior Knowledge Manager in Fort Meade, Maryland

Challenging Today. Reinventing Tomorrow.

We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow

Your Impact:

Position Summary

Jacobs is seeking experienced Knowledge Managers to support the U.S. Army. Knowledge Managers support development of KM systems by designing and implementing SharePoint process improvement solutions; aligning processes and technology to enable information sharing; shaping workflows and processes with peripheral databases, content management, and records management systems; compiling reports on performance, usage metrics, and future requirements; and disseminating intelligence products across separate networks and portals.

Principal Responsibilities

  • Produce KM SOPs to guide KM efforts within the organization and assist implementation of the KM structure, practices, and governance model.

  • Publish analysis and assessments of the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG).

  • Facilitate the KMWG and enable collaboration by disseminating information to individuals or groups.

  • Publish KMWG minutes and recommendations for the next meeting to the SharePoint KM portal and in email to Government personnel.

  • Conduct surveys and interviews to increase the effectiveness of information sharing within and outside of the organization, as well as vertically and laterally.

  • Ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans; custom workflows and site themes; SharePoint content management with Microsoft Office applications; and transfer of content from shared drives and other repositories to SharePoint.

  • Provide status updates on actual vs. planned task progress made; schedule status, surveys/interviews conducted; meetings attended; issues and recommendations.

  • Review operations files, analyses, and operational data queries to provide CI Operations Trends and Strategic Communications support and articulate operational leads, gaps, vulnerabilities, and trends.

#CYCYBER

Here’s What You’ll Need:

Experience Required

  • Minimum 12 years’ relevant knowledge management experience; with a portion of the experience within the last 2 years.

Special Knowledge/Skills Required

  • Must have Security Plus certification.

  • Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033.

  • Education: Masters’ degree in relevant field or bachelor’s degree with additional 5 years of experience, for a total of 17 years.

  • US government clearance: Current Top Secret/SCI

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .

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