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Jacobs Principal Human Factors Consultant in Gloucester, United Kingdom

Your Impact:

At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for Jacobs. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About the Opportunity:

We have an exciting opportunity for a Senior Human Factors Consultant to join our growing talented and friendly Human Factors team in our Technology and Cyber Solutions Business. We provide a comprehensive range of consultancy services to nuclear site licence holders, regulators and other high hazard industries in the UK and overseas. We are a multi-discipline team who help customers to reduce the risks associated with human error and ensure that their systems and processes are designed with users in mind.

We support an array of UK and International clients on their existing, new build, and decommissioning facilities and are also working at the frontier of the development of new technologies. There is opportunity to work across a portfolio of sectors including Rail, Defence and Environment as well as Nuclear.

This role would suit an individual with prior experience in user interface design, ergonomic assessments, safety critical task analysis, safety case support, substantiation of operator action or human reliability in any high hazard sector. We recognise that industry knowledge and expertise are also valuable assets and so we will also consider high calibre candidates without prior HF experience who do have significant relevant sector experience and are looking to move into a Human Factors role. You would need to demonstrate an understanding of Human Factors principles and their application in high hazard concepts.

The team benefit from Jacobs flexible working and are located across the UK; applicants will be considered across multiple locations. Options to travel to client sites and premises, both UK and internationally, are available depending on the project.

Key responsibilities include:

  • Human Factors Integration activities to support multi-disciplinary design projects, working in collaboration with other technical disciplines.

  • Production of Human Factors analyses and studies, liaising with Subject Matter Experts and safety professionals.

  • Production of high quality technical reports to meet project and client requirements.

  • Planning and managing work to meet technical, budget and programme requirements to ensure client satisfaction.

As a Principal Consultant you will also:

  • Have excellent consultancy skills; leading and scoping projects, ensuring delivery to quality, time and budget

  • Be able to identify and specify relevant Human Factors methodologies by working closely with our customers to understand their requirements. This will involve identifying risk proportionate strategies for the implementation of HF activities in accordance with the design or project phase.

  • Manage the production of HF proposals and contribute to multi-disciplinary project proposals.

  • Provide mentoring and technical oversight to other team members and contribute to the overall development and knowledge sharing across the team

  • Build and maintain relationships with key clients, supporting the Operations Manager with strategic direction of the team to ensure continued excellent delivery for our customers

Here’s what you’ll need :

Relevant academic qualification in an appropriate field, i.e., Ergonomics, Psychology or a suitable Science or Engineering degree.

Essential skills

  • Recent relevant experience in a Human Factors role or a Nuclear role with significant Human Factors context

  • The ability to work effectively in multi-discipline teams

  • An innovative, creative, and pragmatic approach to deliver effective solutions for our clients

  • Adaptable and able to work on a variety of projects, prioritising as appropriate

  • A curious attitude and enthusiasm for continuous learning and development

  • Knowledge and experience in the following areas:

  • Human Factors principles, standards and methods, and their role and application within major hazard industries

  • Human Factors Integration support to multi-disciplinary design projects

  • Human error and reliability assessment

  • Chartered, Registered or working towards accreditation with a relevant body

Knowledge and experience in the following areas would be advantageous

  • Knowledge of Human Reliability Techniques including HEART, THERP or NARA

  • Substantiation of Human Based Safety Claims

  • System, equipment and human machine interface design

  • Production of Human Factors Integration Plans (HFIPs)

  • Knowledge of nuclear safety principles, standards and regulation

  • Human Factors integration in the Rail/ Environment/ Military vehicle sectors

  • Familiarity with Design Engineering, Fault Studies, Probabilistic Assessments or Safety Cases

Our Culture:

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. (https://careers.jacobs.com/life-at-jacobs/)

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women’s – find out more about our employee networks here. (https://www.jacobs.com/about/inclusion-and-diversity?_ga=2.1062705.1096535124.1626879887-1704311048.1575562676)

Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team (https://www.jacobs.com/contact/careers2) .

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know. (https://www.jacobs.com/contact/careers2)



Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.