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Jacobs Interactive Operator in Hanover, Maryland

Critical Mission Solutions

Your mission is our mission.

We're invested in you and your success. Everything we do - whether Aerospace, Defense, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

It's our promise to challenge the status quo as we redefine how to solve the world's greatest challenges, and transform big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed –today and into tomorrow.

Your Impact:

Job Description :

Interactive Operator Subject Matter Expert will be responsible for researching and creating advanced content on various cyber-specific topics to support the development of hands-on training for a Department of Defense customer. The job will require working closely with an interdisciplinary team of instructional designers, graphic artists, technical editors, and an Industrial and Organizational Psychologist to create lesson plans, practical exercises using virtual machines (VMs), assessments, etc. The job may also involve supporting the research, development and fielding of advanced cyberspace technologies.

Duties/Tasks and Responsibilities:

• Researches, develops, and refines content to be applied in interactive eLearning, mobile/distance learning, instructor-led, and/or blended courseware of a technical nature

• Works with the I/O Psychologist and ISDs to create scenarios, practical exercises, and exams in Ginkgo+ that mimic real-world experiences

• Designs and builds immersive virtual machine (VM) networks from which the students participate in both ungraded and graded hands-on portions of a course

• Conducts the mapping of course learning objectives to Knowledge, Skills, and Abilities (KSAs) and/or Job Qualification Standards (JQS) requirements with the I/O Psychologist and ISDs

• Works with ISDs to update and maintain instructional and student materials (e.g., exercises and practicums, glossary terms, supplemental reading materials, enrichment materials, and “Help” topics, walk-throughs, etc.)

• Maintains technical expertise in assigned field (forensics, malware analysis, etc.)

• Reviews all content and exercises to ensure technical accuracy

• Develops realistic time estimates and schedules for designing and delivering course materials and other deliverables

• Adheres to standards

Essential Functions:

Physical Requirements:

Most work will be done at a desk or computer.

Work Environment:

General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.

Equipment & Machines:

General office equipment including PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and other miscellaneous office equipment.


Attendance is critical at all times. Must be able to work a 40-hour workweek, normally Monday through Friday. However, times and days may vary depending on business requirements. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur.

Other Essential Functions:

Must be able to communicate effectively both verbally and in writing

Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.

Must be able to interface with individuals at all levels of the organization both verbally and in writing. Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously. Must work well under pressure to meet deadline requirements. Must be willing to travel as needed. Must take and pass a drug test and background check as well as a motor vehicle records check. Must be a US citizen.

Here’s What You’ll Need:


Knowledge of physical computer components and architectures, including the functions of various components and peripherals, basic programming concepts, assembly codes, TCP/IP, OSI models, underlying networking protocols, security hardware and software. Proficiency in writing, editing, executing scripts on Windows, Linux, Unix systems. Experience or demonstrated knowledge of penetration testing techniques and tools with specific Department of Defense experience regarding Title 10 and Title 50. Experience with toolsets such as Wireshark, Metasploit, BackTrack, tcdump, NMap, Nessus, Snort, BeEF, IDA Pro, OllyDbg.

Bachelors or Masters in Computer Science, Computer Engineering, or Electrical Engineering. Other degrees with strong computer technology curriculum may be considered.

Experience programming in assembly, compiled, and interpreted languages.

Proficiency with command line interface.

Experience with encryption and decryption such as PGP, DES, AES, RSA, PKI.

Knowledge of distributed systems, process control, advanced routing, wireless, telecom and datacom platforms.

Desired Requirements :

Experience programming in C, C++, C#, Ruby, Perl, Python, SQL.

Certifications such as CEH, LPT, GXPN, GPEN, GREM CCNA, CCNP, CCIE, RHCE, CompTIA.

• U.S. Citizenship (Required)

• Favorable Criminal History Check

• Education Verification

• Abuse/Illegal Drug Use

• Credit Check

• Subject Interview

Minimum Education: Bachelor’s Degree

Minimum Years of Experience: 5

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language. (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf)

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.