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Jacobs PC Technician in Hurlburt Field, Florida

Critical Mission Solutions

Your mission is our mission.

We're invested in you and your success. Everything we do - whether Aerospace, Defense, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

It's our promise to challenge the status quo as we redefine how to solve the world's greatest challenges, and transform big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed –today and into tomorrow.

Your Impact:

Mission Statement

USSOCOM's mission is to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will partner with SOF military and civilian members to directly support this mission by providing world-class Information Technology services and support that connect over 60,000 users around the world.

Job Description

PC Technicians need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. PC Technicians may be required to provision and maintain mobile devices (NIPR, SIPR and Gray).

Typical duties include:

  • Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers

  • Installing and configuring application and operating system software and upgrades

  • Troubleshooting and repairing hardware and network connectivity issues

  • Removing old equipment and performing data migration to new machines

  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades

  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule

  • Analyzing and making recommendations for hardware and software standardization

Here’s What You’ll Need:

Educational Requirements: None

Certification Requirements:

  • DoDD 8570.01-M IAT I *

Experience Requirements :

  • At least three years of previous experience working as a PC Technician.

Essential Functions

Work Environment

  • Work will be performed inside a large facility or outdoors and in inclement weather conditions (i.e. heat, ice, wind, snow, rain). An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).

  • Work assignments vary based on client requirements. Position may require night and weekend work.

Physical Requirements

  • Climbing, working at heights and in small confined spaces such as under raised floors and desks. Must be able to stand, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Must be able to Lift and transport equipment up to 50 pounds.

Equipment and Machines

  • Operating vehicles, hand tools, power tools, ladders and test equipment.

  • General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.

  • Servers, switches, routers and other computer equipment that supports the network environment.

Attendance

  • Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday).

  • On-Call or after hours’ support may be required

  • You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work

  • You may be asked to continue performance in support of a war, contingency or exercises

Travel

  • Continental and Oversees travel may be required. It is important to maintain a current passport.

Other Essential Functions

  • Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.

  • Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.

  • The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country

#I2S #SITEC

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf) .

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

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