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Jacobs Software System Test Engineer - Triage in Kennedy Space Center, Florida

Software System Test Engineer - Triage


We are launching people to the moon and mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today . It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day.

The Launch Control Systems team is responsible for designing, building and testing the software, hardware and networking systems that will be used to launch the next generation rocket for NASA. As part of the Triage team, you will be responsible for system analysis, troubleshooting and testing of the next system to launch NASA astronauts into space. The successful candidate will be self-motivated, driven to learn, and a self-proclaimed problem solver in a complex computer/IT environment.


The specific tasks you will be responsible for include but are not limited to:

  • Provide Systems Engineering Triage support to the Launch Control System (LCS) Development and Operations in the following areas:

  • Troubleshoot software and hardware on Firing Room development and operational sets

  • Provide short term basic guidance to users

  • Collect data from the user environment

  • Analyze collected data from anomalies

  • Document anomalies

  • Communicate set status/issues to users, managers, and technical staff

  • Responsible for analyzing, understanding and working with a variety of in-house developed and commercial software packages.

  • Responsible for identification of dependencies and characteristics of software applications and hardware at all levels of the OSI model.

  • Requires the ability to interpret written information and effectively communicate verbally and in writing. May be required to provide verbal status to management on occasion.



BS degree in Software Engineering, Computer Science or other STEM discipline from an accredited college or university and four (4) years of progressive, relevant experience. Additional education may be substituted for experience.

  • Requires knowledge of software development and systems engineering.

  • Requires experience troubleshooting in client/server architectures and in the integration, debugging, and troubleshooting of software releases.

  • System Administration in a UNIX environment is a bonus.

  • Experience in C , Java, Perl, Python, expect, shell scripting, or XML is a bonus.

  • Knowledge of Network/Enterprise monitoring/management tools such as HP Operations Manager, NNM, SNMP, Wireshark is a bonus.

Essential Functions

Physical Requirements

  • Will be required to climb stairs in order to access equipment for trouble shooting.

  • Will be required to wear hearing protection, eye protection and other associated personal protective equipment.

  • Position may involve extended periods of sitting or standing.

  • Physical requirements are: sitting, walking, standing, extensive use of stairs, and access to remote structures.

  • Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.

Work Environment

  • Will be required to work inside and outside throughout the test complex.

  • Position may require daily individual to travel to different areas on site.

  • Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand is required to access various locations on the facility.

  • Climbing ladders and platforms may be necessary.

  • All work must be completed in a safe manner in accordance with NASA and Company

  • safety standards.

Equipment and Machines

  • Computers and printers used for producing reports and schedules.

  • Variety of equipment used in testing.


  • Full-time regular work hours between Monday-Friday.

  • Position may require occasional overtime including weekend work depending on task.

  • Must be dependable and punctual.

  • Shift work may be required.

Other Essential Functions

  • Must be able to accurately communicate ideas in writing and verbal communication.

  • Must be able to travel to support position requirements. This may include travel to and from customer location, which may involve airline travel. In some cases, accommodations can be made for POV, if necessary.

  • Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.

  • Must comply with all “drug free workplace” requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.

  • Government security clearance may be required in the future.

  • Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws and supplemental language .

Job Engineering

Primary Location United States-Florida-Kennedy Space Center-20339-KSC

Job Type Experienced

Req ID: AER00046Q