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Jacobs PC Technician in Kuwait Countrywide, Kuwait

PC Technician


Mission Statement

Jacobsis seeking a qualified Information Technology (IT) professional to support theUSSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Yourcareer at Jacobs enables USSOCOM to fulfill its mission to “Provide fullycapable Special Operations Forces (SOF) to defend the United States and itsinterests and synchronize planning for global operations against terroristnetworks.” As a member of our team, you will support the vice president of the EnterpriseOperations Group (EOG) as we partner with SOF military and civilian members toprovide world-class IT services and support that connects over 60,000 usersaround the world in the areas of software development/maintenance, networkservices, security, end-user computing, and test and evaluation.

Job Description

PCTechnicians need excellent problem-solving and customer service skills, as wellas extensive experience with desktop hardware, software applications, operatingsystems and network connectivity. This position must be customerservice-oriented and proactive in anticipating and resolving problems whilemaximizing efficient use of computing resources. PC Technicians may be requiredto provision and maintain mobile devices (NIPR, SIPR and Gray).

Typical Duties include:

  • Installing,configuring and maintaining desktop and laptop PCs, mobile devices andperipherals, such as printers

  • Installingand configuring application and operating system software and upgrades

  • Troubleshootingand repairing hardware and network connectivity issues

  • Removingold equipment and performing data migration to new machines

  • Maintainingan inventory of installed software, managing software licensing, and creatingpolicies and procedures for upgrades

  • Workingwith hardware and software vendors to verify timely product delivery andensuring that new equipment is installed and ready to operate on schedule

  • Analyzingand making recommendations for hardware and software standardization


ClearanceRequirements: TS/SCI

Educational Requirements: None

Certification Requirements:

  • DoDD8570.01-M IAT II or higher

Experience Requirements:

  • Atleast three years of previous experience working as a PC Technician.

Essential Functions


  • Work will be performed inside a large facility. An insideenvironment may be a cubicle (considerations: close quarters, low to moderatenoise, bright or dim lighting). Outside work may include various environmentalconditions including hot, dusty, cold, icy and windy climates.

  • Work may include travel with the military to participate inexercises in austere conditions

  • Work assignments vary based on client requirements.


  • Sitting at desk. Phone use and PC or laptop. Filing required.May require lifting and carrying computer equipment, boxes of supplies or filesup to 50 lbs. Extended periods ofsitting while on PC/laptop or phone.

Equipmentand Machines

  • General office equipment, which includes: telephone, faxmachine, copier, PC/laptop, and other miscellaneous office equipment. Servers,switches and other computer equipment used to support network operations.


  • Regular attendance in accordance with established workschedule is mandatory. Shift Work may berequired to support operations. It isimportant to be able to work any shift/designated hours required.

  • Position may require night and weekend work and could includetravel with the military to participate in operations/exercises located inareas with field conditions.

  • You may be asked to continue performance in support of a war,contingency, or exercise (this includes: Contingency operations; Humanitarian or peacekeeping operations; orOther military operations or exercises designated by the Combatant Commander).This performance in support of U.S. military forces may require work indangerous or austere conditions.

  • You may be asked to continue performance during inclementweather or other conditions when others are not permitted to work

  • Position requires at least 1-year commitment. Early termination or transfer from thisposition to a CONUS location may result in wage garnishments for relocation,travel and other expenses paid by the company


  • Extended Continental and Oversees travel will berequired. May be required to attend offsite meetings. Must obtain a currentpassport and applicable visa(s) prior to arrival in country. Must maintain a current passport andapplicable visa’s in good standing.

OtherEssential Functions

  • Employment is contingent upon obtaining all requiredcertifications within the timeframe specified in a waiver by the government (ifapplicable) and maintaining required certifications through the duration of thecontract. Failure to obtain/maintain required certifications will result indisqualification for this position and could result in termination.

  • Candidate must exhibit a professional behavior that promotesteamwork, fosters cooperation, and enhances productivity in the workplace. Mustbe well organized with the ability to coordinate, prioritize and executemultiple tasks simultaneously in a high-pressure environment. Ability tocommunicate verbally and in writing to work effectively with a variety offoreign national, government, military and contractor personnel at alllevels. Must be able to interface effectively with individuals at alllevels of the organization.

  • Grooming and dress must not pose a safety hazard to employeesworking in the same general area.

  • The position for which you are applying for requires a USgovernment security clearance. This is to advise you, that should you beextended an offer, if you possess a dual citizenship (i.e., citizen of the USand another country), in order to be granted a clearance you will be requiredto relinquish your citizenship in the foreign country.


Job Information Technology

Primary Location Kuwait-Kuwait Countrywide-Camp Araijan-20315-ECAM

Job Type Experienced

Req ID: INT000105