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Jacobs Change Order and Claims Manager - Rockaway (Queens), New York in New York, New York

We have an exciting opportunity for a Change Order and Claims Manager to join a mega transit project in Rockaway (Queens), New York. Leveraging state of the art technology, this project will transform and modernize user experience in using public transit systems.

The Change Manager is a member of the Project Management Consultant team, reporting to the Commercial Manager. This position is responsible for overseeing the contract change order process including letter responses, claims management and avoidance, contract review, and implanting the client’s change order process and paperwork.

We’ll look to you to be flexible, knowledgeable, have excellent communication skills to work with various internal and external stakeholders. The Change Manager, as an integral part of the team, is required to work full time in a co-located office with the client and the PM team.

Typical Responsibilities:

• Implementation of contract change procedure throughout its lifecycle from identification of requirement to client approval and execution

• Become proficient in the contract change process and enable knowledge sharing with wider project management team

• Be able to work on multiple change orders and confidently meet expected dates of completion and be prepared to engage with stakeholders on a regular basis regarding potential contract changes

• Ensure quality control is in place for change order cost estimate and Time Impact Analysis

• Working with Delivery Team to identify potential changes and scope impacts

• Develop change avoidance and prevention strategies

• Reviewing contract language to identify scope changes

• Provide high level change summary and assist client in negotiations with the Design-Builder

• Attend regular executive change meeting to present potential change orders and analysis to senior leadership

• Tracking all potential, active, and executed change orders and coordinating with Delivery Team on status updates

• Support the Commercial Manager in project controls related work as necessary, such as dashboard updates, reporting data, contract responses, etc.

• Degree qualified in appropriate engineering or management subject.

• Post- graduate experience within the construction industry and good understanding of change management

• Have a good understanding of design-build project delivery model

• Superior interpersonal skills are required to enable effective interaction with clients, seniors and peers while working in a "Team" environment

• Able to build and maintain effective internal and external working relationships.

• Strong organizational skills, attention to detail and quality are required along with a process improvement-oriented mindset

• Capable of effective multi-task working, identifying, and managing priorities and working to challenging time scales

• Must possess good listening/ communication skills enabling requests to be assimilated and converted into action plans.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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