Jacobs Quality Assurance Specialist in Oak Ridge, Tennessee
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The Quality Assurance Specialist serves as a key member of the Quality Management team within Jacobs’ Nuclear Projects and Consulting (NPC) performance unit, advising management and staff on Quality assurance (QA) functions, policies, and implementation. This position supports the NPC Director of Quality managing and implementing the QA program and ensures Jacobs and subcontractor performance is tracked to meet business and project needs. This position reports to the NPC Director of Quality.
Support the maintenance of and improvement to Jacobs’ NPC quality programs.
Lead or coordinate the development, improvement, and delivery of training programs to improve quality.
Support management with the tracking of quality system metrics for adherence to organizational or department targets, and elevate issues, when necessary.
Perform audits in the Lead Auditor role.
Manage and direct formal responses to external audits, assessments, and surveillances.
Lead causal analyses to address deficiencies identified through audits, assessments, and surveillances, as required.
Prepare formal corrective action plans, in conjunction with appropriate functional organizations, to address causal factors identified through the causal analysis process.
Maintain the approved internal audit, assessment, and surveillance schedule.
Support and execute formal assessments and surveillances of key processes to assure a high level of compliance with the QA program and associated regulatory requirements.
Facilitate implementation of performance improvement initiatives and actions taken as a result of audit, assessment, and surveillance corrective actions.
Provide training to staff, as necessary.
Other Quality Assurance duties, as assigned.
Here’s What You’ll Need:
Knowledge and application of applicable nuclear codes and standards, including 10 CFR 830 Subpart A, Quality Assurance Requirements; DOE Order 414.1D, Quality Assurance ; and national consensus standard ASME NQA-1, Quality Assurance Requirements for Nuclear Facility Applications .
Technical knowledge of the application of engineering, procurement, and construction practices sufficient to comprehend specified Quality Assurance requirements for these disciplines, including application of the graded approach in an NQA-1 environment, Commercial Grade Dedication, and Software QA.
Experience participating in and supporting quality assessments, surveillances, audits, and causal analysis.
Demonstrated ability to effectively communicate with all levels of personnel across multiple organizations to solve complex problems.
Proven ability to plan, prioritize, and schedule work to ensure completion in accordance with requirements, deadlines, and budget.
Possess effective communication skills. Listens carefully and speaks professionally and clearly in all situations. Is able to create, read, and interpret complex written information.
Capable of developing strong interpersonal networks and trust within the organization, setting expectations and requirements, and achieving accountability of supervised personnel. Leads consensus by involving all stakeholders, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution.
Capable of identifying and resolving problems in a timely manner, gathering and reviewing information appropriately. Uses own judgment and acts independently, seeks input from other team members as appropriate for complex and sensitive situations.
Adaptable to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.
Strong technical writing skills. Good communication, computer, presentation, and interpersonal skills. Exceptional organizational skills and ability to manage complex quality oversight of projects with multiple work phases, locations, and distributed resources.
Demonstrated understanding and implementation of quality assurance regulations, standards and guidelines of ASME/NQA-1. NQA-1 Lead Auditor Qualification is a plus.
Education and Experience
Education: A minimum of a bachelor’s degree or equivalent experience.
Experience: A minimum of 5 years related experience, including 3 years of experience in the nuclear industry is desired. Quality Assurance experience should include knowledge of the elements of NQA-1.
In-depth understanding of engineering, procurement, and construction concepts, principles, theories, and their attendant quality requirements.
Management and supervisory skills and experience or training in leadership, interpersonal communication, management responsibilities, motivation of personnel, problem analysis and decision making, and administrative policies and procedures.
Proven track record of managing staff from multiple disciplines and coordinating quality oversight of all project activities.
Position will be located in Oak Ridge, TN
Domestic travel may be required
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .