Jacobs Jobs

Job Information

Jacobs Client Account Manager - Rail and Transit in Philadelphia, Pennsylvania

Your Impact:

Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

As the Amtrak Client Account Manager (CAM), you will have the opportunity to lead a national account with senior executive sponsorship at the highest levels and ability to impact strategic business relationships with Amtrak to ensure that Jacobs has a sustained relationship to achieve complete client satisfaction with our work, and fully leverage the relationship to benefit Amtrak and Jacobs. In this role, the CAM’s focus is specifically around client service and growth with Amtrak. Working with members of our Global and Americas operations and sales team your focus is to make sure that Jacobs is Amtrak’s firm-of-choice, and that the company has a thorough understanding of the agency’s needs and is seen as their best advocate for accomplishing their goals.

In this role, you will engage with, and lead, select delivery and sales teams around the U.S. in a common vision of success. We’ll look to you to represent Jacobs to Amtrak in a proactive, positive, caring, solutions-oriented approach, consistent with our values, by engaging the broader firm’s depth of resources and diverse expertise to further enhance our offerings to meet Amtrak’s needs.

You will secure management commitment and influence/attract key staff for pursuits while advocating on the agency’s behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.

As a leader, we’ll empower you to develop trust and credibility with Amtrak and industry partners by engaging in business discussions to formulate winning portfolio diversification solutions. You will also identify higher levels of agency engagement for Jacobs’ executive sponsors.

You will mentor, coach and direct a diverse set of internal teams by coordinating and facilitating pursuit decisions, and helping to develop required sales costs aligned with opportunity potential and return on investment objectives. You will actively partner with your Account Strategist and client service teams by leading them through the disciplined sales process including developing the win strategy, technical and price proposals, interviews and presentations, contract negotiations, and other client service and engagement initiatives.

You may also be called upon to lead a project team in the delivery of a key project, where appropriate. Your expected work split will be 75% business development/sales and 25% billable delivery.

At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other.

Here’s what you’ll need :

  • Significant rail/transit industry, or equivalent transportation, experience

  • Established relationships with Amtrak and teaming partners throughout the Northeast Corridor, and reach throughout the National Network

  • Business development experience in the A/E/C professional services and consulting industry

  • Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals

  • Ability to strategically identify and expand solutions and services provided to the agency

  • Capacity to coordinate with other Jacobs geographies and CAMs on regional and national pursuits

  • Sales knowledge and experience in identifying contracting opportunities well in advance, respond to RFPs/solicitations, interview, win and negotiate new business

  • Strong business acumen and effective communication skills

  • Bachelor’s Degree in planning, engineering, architecture, business, or related field

Ideally, you'll also have:

  • FRA-regulated railroad experience, including Federal processes understanding

  • High degree of business development and government relations acumen

  • Experience with Amtrak, partner agencies and host railroads

  • Ability to take-on and deliver billable work

  • Strong understanding and ability to deliver winning pricing strategies

  • Reside within the Northeast Corridor (ideally Philadelphia, PA or Washington, DC)

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $15 billion in revenue and a talent force of more than 60,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.