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Jacobs Network Analyst IRES - HSV in Redstone Arsenal, Alabama

Critical Mission Solutions

Your mission is our mission.

We're invested in you and your success. Everything we do - whether Aerospace, Defense, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

It's our promise to challenge the status quo as we redefine how to solve the world's greatest challenges, and transform big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed –today and into tomorrow.

Your Impact:

Description of Duties:

The Network Analyst supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

  • Support the MDA Enterprise under the Global Network Operation Support Center (GNOSC) management providing 24x7x365 Network Operations Center support.

  • Have primary duties that include operations and maintenance of the MDA general service network infrastructure, primarily troubleshooting and managing configurations on network routers, switches, encryptors, and firewalls.

  • Perform network and firewall engineering, monitoring and administration functions as required, provide initial analysis and troubleshooting on issues identified with network monitoring tools and provide troubleshooting support to end users on the network as well as other general networking tasks.

  • Have additional responsibilities that include: generate/provide status reports, provide network anomaly analysis, and develop engineering red lines as needed to support network maintenance actions, engineering changes/upgrades, and security vulnerabilities.

  • Respond to Remedy Incident Tickets, working with customers to resolve network communication issues.

  • Provide Test/Event support as needed.

The successful candidate will:

  • Demonstrate excellent customer service skills, and willingness to learn new technologies.

  • Demonstrate proficiency in developing comprehensive and detailed drawings.

  • Follow documented process and procedures and provide feedback to update as necessary.

  • Be able to work well in a team environment, have good interpersonal skills, be a quick learner and have a positive, can-do attitude.

  • Be flexible with work schedule.

  • Be able to multi-task in a dynamic, fast-paced environment and have good communication skills.

This position is a floating coverage position. Primary shift will be between days and swings but requires ability to cover other technician's shifts as needed for emergency, leave, or vacancies.

May work off hours or on call as needed.

This position will be filled at Redstone Arsenal, Huntsville, AL.

This position is expected to pay $60,000 - $96,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate will be assigned as an employee for Jacobs or one of the following teammate companies: HX5, GCS, ERC, MEIT or Aerodyne.

Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.

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Here’s What You’ll Need:

Basic Requirements:

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 1 year of general experience; Associate's degree, or higher, and 0 years of general experience.

  • Must have 2 years of experience in an engineering field

  • Must have at least 1 year of applicable experience with networking (LAN/WAN), TCP/IP, and various WAN network mediums

  • Must be familiar with Remedy Action Request System

  • Must have a current DoD 8570 IAT Level II Certification such as CompTIA Security+ CE or higher

  • Must have an active DoD Secret Clearance

Desired Requirements:

  • Have a Cisco CCNA Certification

  • Have experience with Cisco routers/switches, Palo Alto Firewalls, McAfee, Wildfire, and FireEye IPS/IDS, Citrix NetScaler, Blue Coat Proxy and SSL Decryptors

  • Have experience with IT Services Configuration Management processes

  • Have experience with Remedy and SNMP monitoring tools (e.g., Micro focus/HPOV/SolarWinds)

  • Have experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation

  • Be familiar with monitoring tools such as SolarWinds, Micro Focus ITOM, NetScout, networking (LAN/WAN) and basic troubleshooting network anomalies (command line interface access to network devices such as Cisco routers/switches)

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

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