Jacobs Quality Assurance Officer in RTP, North Carolina

Quality Assurance Officer


  • Managing the QA program according to client and corporate objectives;

  • Monitoring, auditing, and reviewing QA systems, operations, and data for compliance;

  • Ensuring project personnel are familiar with the quality system and providing QA instruction and training when needed;

  • Tracking deliverables to ensure timely completion;

  • Developing procedures/processes to enhance the QA program;

  • Reviewing, approving, and distributing quality documents;

  • Maintaining central files of program quality documents;

  • Initiating development, review, and revision of the program Quality Management Plan;

  • Verifying subcontractor quality-related procedures and auditing activities;

  • Investigating quality problems, recommending corrective actions, and ensuring implementation of corrective actions;

  • Stopping work of inadequate quality until identified deficiencies are resolved;

  • Developing and issuing reports to management on program QA status.


Minimum education requirements are BS/BA in engineering, biology, chemistry or other scientific field of study.

8 years of experience in quality control in a laboratory environment. Appropriate scientific experience is critical to provide effective reviews and audits, both in-house and in other facilities as needed.

Familiarity with ISO, TQM, Lean, Six Sigma and\or other Quality Management System implementation a must.

CQA, CQE certification desirable.

Must be well organized and able work on various tasks simultaneously.

Must be able to effectively communicate verbally and in writing with all levels of personnel and be comfortable in a team setting.

A strong working knowledge of the Microsoft Office suite of software is essential.

Ability to plan, conduct, and supervise projects of major significance, necessitating advanced knowledge and the ability to originate and apply new and unique methods and procedures.

Ability to provide technical advice to other research professionals, technicians, and administrative personnel.

Strong verbal and written communication skills are essential. Ability to effectively document work quality plans, procedures, and training materials is essential. Must be able to give briefings and trainings to large and small groups

Must be able to effectively gather, analyze, and report on quality metrics.

Experience with air sampling, modeling, laboratory analysis.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Primary Location United States-North Carolina-RTP

Req ID: PFO00017M