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Jacobs Enterprise Monitoring Engineer IRES - SAFB in Schriever AFB, Colorado

Enterprise Monitoring Engineer IRES - SAFB


Description of Duties:

The Enterprise Monitoring Engineer supportsthe Missile Defense Agency (MDA) on the Integrated Research and Development forEnterprise Solutions (IRES) contract. The candidate will:

  • Maintain/manage/providedirect support for all aspects of(Netscout, SolarWinds, Microfocus Network Node Manager (NNM),StruxureWare DataCenter Expert, and Systems Center Operations Manager (SCOM),etc.) directly related to the Missile Defense Agency (MDA) on the IntegratedResearch and Development for Enterprise Solutions (IRES) contract.

  • Clearly communicate,manage, maintain, support and execute mission directives to/with the MDAEnterprise Monitoring team.

  • Ensure networkmonitoring software (Netscout, SolarWinds, Microfocus Network Node Manager,StruxureWare DataCenter Expert, and Systems Center Operations Manager, etc.)platforms are maintained/supported to quickly detect, diagnose, and resolvenetwork performance problems and outages.

  • Execute network,system, and cloud systems monitoring/surveillance, environmental monitoring,and support Cybersecurity measures.

  • Develop event products,and modify and maintain event baselines prior to and during events andexercises.

  • Serve as the subjectmatter expert on network and system monitoring and service delivery of assignedMDA/IC delivered capabilities.

The successfulcandidate will be able to:

  • Coordinate with theGNOSC Manager, GNOSC Event Team Lead, GNOSC Watch Officers, Enterprise MonitoringTeam Lead and other key leadership to ensure predefined service levels for theIT Services organization are achieved and to also provide insight into theimpacts of the event posture.

  • Provide professionalupward and downward communication.

  • Responsible forcollaborating with Windows and Linux systems engineers, application technicalsupport analysts and developers, internal and external support teams, networkinfrastructure technicians and Boundary Engineers to determine requirements forfilters, events, alerts, and dashboards and reporting.

  • Perform administrativetasks for Netscout, Systems Center Operation Manager, SolarWinds, andMicrofocus Network Node Manager console, and StruxureWare DataCenter Expert, toprovide application support for the respective platforms, create and maintainmonitoring and notification rules.

  • Review and updateapplication security, apply patches, create console roles and reviews, andcreate and install custom Management Packs (MP) as required.

  • Utilize verbal andwritten communication skills to maintain accurate system documentation andprovide training as required.

  • Transfer knowledge viadocumentation and training to Business Technology resources and develop andmaintain the teams training plan and standard operating procedures/operatinginstructions.

  • Apply knowledge in atechnical field with proficiency in relevant engineering principles andpractices.

  • Implements solutions todifficult problems and generates concepts as evidenced by product or processimprovement.

  • Utilizeengineering/scientific tools to integrate requirements and solve technicalproblems and utilizes tools, techniques, processes and/or facilities such asstate‐of‐the‐artsimulation environments, laboratories, and test facilities.

  • Participates inengineering team activities in a specialized engineering or technology subjectarea.

  • Contributes to thetechnical planning process and provides technical guidance.

This position will be filled atSchriever AFB, Colorado Springs, CO.

Thisposition will be posted for a minimum of 3 days. If a candidate has not beenselected at that time, it will continue to be posted until a suitable candidateis selected or the position is closed.

Resumes, in month andyear format, must be submitted with application in order to be considered for theposition. The selected candidate will beassigned as an employee for Jacobs or one of the following teammate companies:HX5, GCS, ERC, MEIT or Aerodyne.



Basic Requirements:

Must have one of the followingcombinations of education and experience: HS Diploma (or GED) and 12 years ofgeneral experience; Associate’s degree and 10 years of general experience;Bachelor’s degree and 8 years of general experience; Master’s degree and 6years of general experience.

  • Must have at least 7years of development experience with at least one of the following: \

  • \

  • Netscout\

  • \

  • , SCOM, Microfocus NNMi,Solarwinds, and StruxureWare DataCenter Expert.

  • Must have at least 3 years of experience working in a management or leadership role.

  • Must have, and maintain,a current DoD 8570 at IAT Level II or higher. (Security certification)

  • Background in designinput, operational and user support to these critical applications forstability, optimal performance and integration with 3rd party COTS/GOTSproducts.

  • Experience with establishing,maintaining and follow documenting processes and procedures.

  • Must have an active DoDSecret Security Clearance.

Desired Requirements:

  • Familiarity with theMDA programs and processes.

  • Specialized focus onexperience with Netscout.

  • Experience with theinstallation and administration of Microsoft SCOM, SolarWinds, Microfocus NNMi,and StruxureWare DataCenter Expert.

  • Familiar withapplication/network performance and availability monitoring using the MicrosoftWindows PowerShell scripting engine to automate tasks with SCOM, Microsofttechnologies including PC and server operating systems, Active Directory,Exchange, SharePoint, SQL Server, and Office.

  • Knowledge of servervirtualization technologies, LAN/WAN network infrastructure technologies,MicroFocus Network Node Manager (NNMi), Remedy systems technologies and HTTP,HTTPS, TCP/IP, SMTP, DNS, SSH and SNMP.

  • Experience working in aGlobal Enterprise environment.

  • Experience inmanagement of service delivery staff, in a matrix-managed, geographicallydispersed environment.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

Job Information Technology

Primary Location United States-Colorado-Schriever AFB-20348-SHRV

Other Locations United States-Colorado-Colorado Springs

Job Type Experienced

Travel Yes, 10 % of the Time

Req ID: ADV0000MN