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Jacobs Applications Programmer – Senior in Scott AFB, Illinois

Critical Mission Solutions

Your mission is our mission.

We're invested in you and your success. Everything we do - whether Aerospace, Defense, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

It's our promise to challenge the status quo as we redefine how to solve the world's greatest challenges, and transform big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed –today and into tomorrow.

Your Impact:

Jacobs is seeking a qualified Applications Programmer - Senior (Remedy Tools) to support the IT Service Management (ITSM) contract at Scott AFB, IL. Jacobs provides information technology solutions and services to a broad range of both Government and private industry, including Department of Defense, Federal Civilian agencies, healthcare, education, and small/medium business market. Our analysts, engineers, and technicians are highly trained, qualified subject matter experts, understanding each segments specialized business processes, requirements, and functions. Combined with an extensive IT background, Information Solutions Group's enhanced IT services enable our clients to analyze existing business processes, identify process improvements, evaluate associated risks, and develop operational solutions.

The Senior Applications Programmer devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Designs, codes, tests, debugs and documents those programs. Competent to work at the highest technical level of all phases of applications programming activities.

Responsibilities include, but are not limited to:

  • Design, document, develop (create and enhance), and maintain portals, sites, remedy, and applications to support USTRANSCOM

  • Integrate portals, sites, and applications into USTRANSCOM’s classified and unclassified networks

  • Provide maintenance, sustainment, and evolutionary upgrades to legacy portals, sites, and applications, both outward and internal facing

  • Provide documentation that addresses user requirements, database design, application development, user level documentation, and deployment documentation to include references to dependent systems and services

  • Conduct user testing of applications and services, and prepare user-level documentation in compliance with laws, regulations, and DoD level and USTRANSCOM guidance prior to release to the customer for review and acceptance

  • Prepare documentation in both electronic and printed formats, and maintain it within the Web shop work area and in WebDocs

  • Follow change management processes to mitigate impact to Web application as a result to systems updates, application software updates (e.g., Apache, Tomcat, ColdFusion, Oracle, SharePoint), security tasking orders and scans, or failure events

  • Collaborate with systems, database, and Web administrators to configure and secure HTTP and application servers used in multiple production environments

  • Provide Tier III on-call support for this subtask after duty hours for those applications and services developed or supported within the scope of this task

The selected candidate must have:

  • Experience working with client-side browser application code (e.g., HTML, CSS, JavaScript, and XML) Experience working with server-side application code (e.g., ColdFusion and SharePoint)

  • Experience utilizing agile methods, User Experience and User Interface (UX and UI), graphics, and responsive design fundamentals to enhance customer experience and interaction

  • The ability to provide on-call support for web-based applications and services

Here’s What You’ll Need:


This position requires a Bachelors degree with 5 years of experience or a total of 9 years of related experience. An IAT Level II certification is required. The minimum of a Secret level DoD Security Clearance is required.

Essential Functions

Physical Requirements

Requires sitting for extended periods of time at a desk (90%). Requires sitting at a computer terminal for long periods of time (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.

Work Environment

Inside office/cubicle environment. Requires ability to interact professionally with co-workers and all levels of management (100%).

Equipment and Machines

Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.


Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one hour advance notice. Overtime is infrequent, but important when required (1%). Must be able to support 24 hour Weekend/Holiday On-Call Operations and respond onsite within two (2) hours of notification. Requires the ability to provide on-call/after hours support for web-based applications and services.

Other Essential Functions

Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. An IAT Level II certification is required. The minimum of a Secret level DoD Security Clearance is required.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.