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Jacobs AV System Design Engineer in Scott AFB, Illinois

AV System Design Engineer

Description

This position is part of our dynamic Video Conferencing (VTC) and Audiovisual support team providing all facets of customer service including, designing, installing, programming, maintaining, operating, monitoring, and troubleshooting of video conference and briefing support facilities as well as general audiovisual systems throughout USTRANSCOM, SDDC, and the JECC.

DUTIES:

  • Provide exceptional service to the USTRANSCOM, SDDC, and JECC customers.

  • Support 170 AV/VTC studios, conference rooms, digital signage, desktop VTCs, operations centers across Scott AFB, IL, 14 NIPRNet/SIPRNet studios are located at Norfolk, VA and 1 SIPRNet VTC suite located Washington, D.C

  • Coordinate and conduct site surveys on installations and changes of existing or proposed audio visual systems.

  • Create A/V control, video, audio, equipment and room elevations, and networking schematics as part of Audiovisual System Design Packages using Microsoft Visio and Adobe Acrobat.

  • Develop System Design Packages outlining all changes and including timelines, equipment lists and cost estimates using Microsoft Word and Adobe Acrobat. Design packages are submitted to the Govt. for review and approval and must be accurate, clear, and completed in a professional manner.

  • Update Audiovisual System Design Package schematics to “As-Built” drawings after completed system installation.

  • Update A/V schematics after minor changes or updates as they occur.

  • Generate List of Materials and Purchase Requests for the ordering of A/V equipment and materials upon Govt. approval of System Design Packages.

  • Coordinate with Jacobs Corporate Contracting on purchase order issuances.

  • Develop project timelines for each project in Microsoft Project. Update the project timelines as required to reflect real-world schedules.

  • Track project progress from design through parts ordering and receiving, programming RFQ development and award, project start and completion, and submission of deliverables for each project.

  • Participate in design review and change process discussions with Government program officials and customers.

  • Develop Requests for Quotes (RFQ) for control system programming, DSP configuration and programming, and the creation and updating of conference room user operation manuals and quick start guides.

  • Track receipt of, and inventory, ordered parts. Reconcile received parts against Purchase Requests.

  • Track and document actual pricing on Jacobs issued Purchase Orders against estimated pricing on Purchase Requests.

  • Generate and submit receiving reports for Govt. approval. Submit completed receiving reports to Jacobs for their records.

  • Consolidate drawings, inventories, programming, and documentation for each project and submit contract required Government deliverables.

  • Track funding by project and command for current and past fiscal years.

  • Ensure purchases do not exceed the provided funding levels or coordinate with the appropriate government manager for additional funding.

  • Coordinate and schedule audiovisual installations with project stakeholders.

  • Identify and coordinate facilities requirements for each project, power and HVAC, with the TRANSCOM Facilities Manager.

  • Schedule installation and maintenance efforts for the audiovisual installation and maintenance technicians.

  • Ensure warranty claims are properly submitted and resolved for failed equipment still under warranty.

  • Consolidate the engineering, installation and maintenance team’s activities into a weekly activity report (WAR) each week.

  • Input user-provided requirements data into the Remedy ITSM tool as required.

  • Ensure assigned Remedy trouble tickets are processed and resolved in an expeditious manner.

  • Coordinate with the government Spectrum CATV point of contact for hardware replacements and Spectrum services for system outages.

  • Assist other team members as required to provide the USTRANSCOM customer with the superior level of support they have come to expect, and deserve, from Team Jacobs.

Qualifications

Education and Certifications:

  • This position requires a Bachelor’s degree with 5 years of experience or a total of 9 years of related experience.

  • A Secret level DoD Security Clearance is required.

  • Avixa (Infocomm) CTS-D Certification

  • Completion of Microsoft Visio training is considered a plus.

Background Needed and Years of Experience:

  • Candidate must be able and willing to provide world class customer service in support of the Jacobs client.

  • Candidate must be a team player willing to assist other team members as necessary to satisfy customer requirements in a timely manner.

  • Candidate must be able to work in a dynamic environment under potentially stressful situations while remaining calm.

  • Candidate must be able to accommodate a flexible and varied work schedule to include early mornings, evenings, nights, and weekends.

  • Working knowledge and proficiency with Visio for the development of 2D and 3D drawings for system schematics and mechanical layouts of equipment.

  • Demonstrated ability to work with client in order to assist with the design and implementation of audio visual systems.

  • Knowledge and proficiency with Clear One, Bi-Amp, and other digital signal processors layout and configuration.

  • Knowledge and proficiency with sound system acoustics with regard to microphone and speaker requirements and placement in sound system environments

  • Knowledge and proficiency with A/V products in particular Creston and Extron products.

  • Candidate must have highly effective communication skills both oral and written

  • Candidate must have, or be able to obtain, and maintain a DOD SECRET security clearance

  • Working knowledge and proficiency with lighting system design for audiovisual and video conferencing systems.

  • Candidate must have a thorough understanding and working knowledge of testing, analyses and corrective action on systems, networks, hardware and software in a Professional Audio/Video environment

  • Candidate must know and understand all wire and connector types on all AV related cable, both copper and fiber.

  • Candidate must have be able to provide on-call support as requested with a two (2) hour response time – this may be extended

  • to 24x7 during real-world events, contingencies, exercises, or as required by USTRANSCOM

Technical Skills (Must have):

  • Significant experience developing audiovisual and VTC system designs, drawings, documentation, and schematics in complex multi-security level environments.

  • Proficient in Microsoft Office with specialization in Microsoft Visio, Word, Excel, and MS Project.

Technical Skills (Preferred):

  • Experience with audiovisual and VTC systems in both ISDN and IP based environments.

Non-Technical Skills:

  • Ability to work autonomously or under direct supervision.

  • Knowledge of military and DoD Command personnel structure.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Learn more about your rights under Federal EEO laws and supplemental language .

Primary Location United States-Illinois-Scott AFB

Req ID: ATE00057X

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