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Jacobs System Administrator – Intermediate in Scott AFB, Illinois

System Administrator – Intermediate


The System Administrator is responsible for installing, configuring, and maintaining operating system workstations and servers, in support of business processing requirements.

Responsibilities include, but are not limited to:

Provide Tier II troubleshooting support for incidents within one (1) business day after receipt of request during normal business hours

Respond to hardware or software problems within 15 minutes of initial report during on-site hours and on an on-call basis after duty hours with a two (2) hour response time to begin work

Document troubleshooting and resolutions in an automated tool

Monitor, maintain, and optimize operating systems, applications, and vendor specific software supporting the servers and peripheral equipment

Perform software installations and upgrades to operating systems and layered software packages

Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures

Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions

Ensure data/media recoverability by implementing a schedule of system backups and database archive operations

Support media management through internal methods and procedures or through offsite storage and retrieval services

Configure and maintain print devices to include establishing print queues on USTRANSCOM’s print servers and maintaining detailed documentation pertaining to the configuration and location of each device

Develop and promote standard operating procedure

Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines

Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation

The selected candidate must have the following:

Demonstrated experience supporting Microsoft Windows 10, Red Hat Linux, and Solaris Operating Systems, SCCM, McAfee Data at Rest, RSA, PowerShell, VMWare, Remedy and Tanium.

Demonstrated experience operating and maintaining both physical and virtual servers

The ability to support 24 hour Weekend/Holiday On-Call Operations and respond onsite within two (2) hours of notification

The ability to support roughly 3 contingency/emergency/exercise periods per year


This position requires a Bachelor’s degree with 3 years of experience or a total of 7 years of related experience. An IAT Level II certification is required. The minimum of an interim Secret level DoD Security Clearance is required.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Primary Location United States-Illinois-Scott AFB

Travel No

Req ID: ATE00035H