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Jacobs Unified Communications Engineer in Warrenton, Virginia

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Your Impact:

Job Description:

Jacobs is seeking a UC Engineer to work across sites in Manassas, VA & San Antonio TX This role will be responsible for engineering support to the operations centers

Duties will include:

• Troubleshoot the following UC solutions as they collaborate and interoperate across a WAN and Cloud environment: Polycom VTC systems, Cisco VTC systems, Cisco Routing and Switching, Cisco Firewalls, Cisco UC systems (Call Manager, Meeting Server, TMS and Expressways)

• Create firewall/ACL rule requests for system changes, implementations and deployments

• This position will be part of a team of unified communications engineers operating in a converged IP environment who are responsible for the design, implementation, enhancement, optimization, and maintenance of the enterprise LAN/WAN/VTC/VoIP

• The incumbent is expected to work with senior UC engineers on various technical projects including but not limited to VoIP architecture design, deployment, maintenance and routine VoIP related operational responsibilities

• Oversees the day-to-day health of the enterprise and customer VoIP infrastructure, with a focus on assuring stability, capacity and organizational productivity

• Addresses and resolves complex technical problems relating to the installation, upgrade, and daily operation of local and regionally distributed VoIP network infrastructure

• Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) and various model Cisco phones


Here’s What You’ll Need:



Deploy Windows, Manage devices and data, Configure storage and connectivity, Maintain Windows, Deploy and upgrade operating systems, Manage policies and profiles, Manage and protect devices, Manage apps and data

Bachelors Degree

5 years of minimum experience

Essential Functions:

Physical Requirements:

Most work will be done at a desk or computer.

Work Environment:

General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.

Equipment & Machines:

General office equipment including PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and other miscellaneous office equipment.


Attendance is always critical. Must be able to work a 40-hour workweek, normally Monday through Friday. However, times and days may vary depending on business requirements. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur.

Other Essential Functions:

Must be able to communicate effectively both verbally and in writing

Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.

Must be able to interface with individuals at all levels of the organization both verbally and in writing. Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously. Must work well under pressure to meet deadline requirements. Must be willing to travel as needed. Must take and pass a drug test and background check as well as a motor vehicle records check. Must be a US citizen.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) .